Jon Neill

Jon Neill

redesigned DYMO's software to be easy for first time users and powerful for experts.

redesigned DYMO's software to be easy for first time users and powerful for experts.

DYMO is the industry leader in handheld label printers for addresses, mailing and shipping, inventory, price tags, and more. Connect, DYMO’s label design software, allows individuals and organizations to easily and quickly design and print the labels they need. Years of quick fixes and neglect led to poor customer sentiment and a backlog of design and development debt. I led the redesign of their label printing software for Windows, Mac, and mobile.

DYMO is the industry leader in handheld label printers for addresses, mailing and shipping, inventory, price tags, and more. DYMO’s Connect label design software, allows individuals and organizations to easily and quickly design and print the labels they need. Years of quick fixes and neglect led to poor customer sentiment and a backlog of design and development debt. I led the redesign of their label printing software for Windows, Mac, and mobile.

DYMO is the industry leader in handheld label printers for addresses, mailing and shipping, inventory, price tags, and more. DYMO’s Connect label design software allows individuals and organizations to easily and quickly design and print the labels they need. Years of quick fixes and neglect led to poor customer sentiment and a backlog of design and development debt. I led the redesign of their label printing software for Windows, Mac, and mobile.

Responsibilities:

  • Process and scope planning

  • Meeting facilitation and team alignment

  • Design leadership

  • Concept exploration

  • Competitive UX research

  • Prototype creation for user testing

  • Design system creation and management

jon@palmerneill.com | LinkedIn

Responsibilities:

  • Process and scope planning

  • Meeting facilitation and team alignment

  • Design leadership

  • Concept exploration

  • Competitive UX research

  • Prototype creation for user testing

  • Design system creation and management